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Privacy Policy

How we collect, use, protect, and share your personal information.

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Last updated: June 2026

Stronghold Insurance Advisors ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website, use our services, or interact with us. Please read this policy carefully. By using our website and services, you consent to the practices described herein.

1. Information We Collect

Information You Provide Voluntarily

We collect personal information that you voluntarily provide to us when you fill out forms, request a quote, apply for coverage, upload documents, or otherwise communicate with us. This information may include:

  • Name, email address, phone number, and mailing address.
  • Date of birth and other identifiers required for underwriting.
  • Business information, including company name, industry, and operations details.
  • Insurance information such as current coverage details, policy documents, loss history, and risk-related data.
  • Documents you upload, such as policy declarations pages, contracts, and other insurance-related materials.

Information Collected Automatically

When you visit our website, we automatically collect certain information about your device and browsing activity, including:

  • IP address, browser type, and device type.
  • Pages visited, time spent on our site, and referring URLs.
  • Information collected through cookies and similar analytics technologies.

2. How We Use Your Information

We use the information we collect for the following purposes:

  • Quotes: To prepare and deliver insurance quotes based on the information you provide.
  • Evaluations: To assess your insurance needs and recommend appropriate coverage options.
  • Communication: To respond to your inquiries, send you important updates about your coverage, and provide customer support.
  • Support: To assist with policy changes, claims support, and general account servicing.
  • Applications: To process insurance applications, underwriting submissions, and policy issuance.
  • Improvements: To improve our website, services, and user experience through analytics and feedback.
  • Compliance: To comply with applicable laws, regulations, and legal processes.

3. Information Sharing

We do not sell your personal information. We may share your information with the following parties for the purposes described in this policy:

  • Insurance Carriers: To obtain quotes, bind coverage, and service your policies.
  • Underwriters: To evaluate risk and determine policy terms and pricing.
  • Wholesalers: To access specialty insurance markets when needed for your coverage.
  • Brokers: To facilitate coverage placement when multiple intermediaries are involved.
  • Service Providers: To support our business operations, including IT hosting, email delivery, and analytics services.
  • Regulatory Authorities: As required by applicable law, regulation, or legal process.
  • Professional Advisors: Such as attorneys, accountants, and auditors who assist us in our business operations.

4. Document Uploads

When you upload documents — such as insurance policies, declarations pages, or contracts — through our website, email, or other communication channels, we use those documents solely for the purposes of policy review, underwriting evaluation, quoting, and providing insurance advisory services. Uploaded documents are treated with the same confidentiality and security measures as all other personal information we collect.

5. Data Security

We implement a combination of administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, use, or disclosure. These measures include:

  • Encryption of data in transit (TLS/SSL) and at rest where applicable.
  • Access controls limiting personal information to personnel who need it to perform their job functions.
  • Regular review of our data collection, storage, and processing practices.
  • Physical security measures for our facilities and equipment.

However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Analytics

Our website uses cookies and similar technologies to enhance performance and analyze how visitors use our site. Cookies are small text files placed on your device that help us understand site traffic patterns and improve your browsing experience.

You can disable cookies through your browser settings at any time. Please note that disabling cookies may affect the functionality of certain features on our website.

7. Third-Party Links

Our website may contain links to third-party websites, including insurance carrier portals and other resources. We are not responsible for the privacy practices or content of those external sites. We encourage you to review the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information promptly.

9. Your Choices

You have certain choices regarding the personal information you provide to us:

  • Access: You may request access to the personal information we hold about you.
  • Correction: You may request that we correct or update inaccurate or incomplete personal information.
  • Deletion: You may request deletion of your personal information, subject to legal and contractual obligations.

To exercise any of these rights, please contact us using the information provided in the Contact Information section below.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will post the revised policy on this page and update the "Last updated" date above. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated terms. We encourage you to review this page periodically for the latest information on our privacy practices.